Refund policy
Due to the nature of our food products, returns are accepted only in specific cases.
Eligible for Return / Refund
Wrong product delivered
Product damaged during transit
Missing item in the order
Not Eligible for Return
Opened or used products
Change of mind
Taste preference issues
Requests made after 48 hours of delivery
How to Request a Refund
Email us within 48 hours of delivery at:
Please include:
Order number
Clear photos of the product and packaging
Description of the issue
Refund Process
Approved refunds are processed within 7โ10 business days.
Refunds are credited to the original payment method.
COD refunds will be processed via bank transfer or UPI.
Taxes on Refunds
Since we are not registered under GST and do not charge GST on our products/services, no GST component is included in the order value. Accordingly, refunds issued will be limited to the amount paid by the customer at the time of purchase.